Welcome to Essential Indulgence

 

Shipping

When shipping orders to customers via our web site we usually ship within 3 or 4 business days of receiving the order. We check for orders daily and will endeavor to have your order on its way in the quickest possible time.

When your order is shipped we will send you an email with the tracking number.

Delivery times will vary depending upon the distance traveled and time of year. Most orders should reach their destination between 4 - 10 days of being shipped.

If you become concerned about your order please send an email after a reasonable amount of time has passed and we will trace your order for you


Returns

We feel confident that you will love our products and the results they produce. When you purchase your products we guarantee quality and freshness of ingredients. Since these are live, active ingredients there may be slight variations in color, texture and aroma. If you are unhappy with your purchase you may return the unused portion for a full refund within 30 days of the purchase date. All shipping expenses to return the product back to Essential Indulgence is the responsibility of the customer. If your order arrived damaged, we will replace the product. Damaged items must be returned within 15 days of purchase with all shipping materials included.